Scope Of This Policy

This policy applies to our public website SafetyToolbox Website, "SafetyToolbox Online" application (“Website Visitors”) and other interactions (e.g. customer support, consultancy services) (the “Services”).

This policy does not apply to any third party applications or software that integrate with the services we provide ("Third Party Services") or any other third party products, services or businesses. In addition, a separate agreement governs delivery, access and use of the Services (the "Customer Agreement", including the processing of any files or other content submitted through Services accounts (collectively, "Customer Data"). The organisation (e.g. employer or other entity or person) that entered into the Customer Agreement ("Customer") controls their instance of the Services (their "Account") and any associated Customer Data.

If you have any questions about specific Account settings and privacy practices, please contact the Customer whose Account you use.

In this Policy, personal information means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. The use of information collected through our Service shall be limited to the purpose of providing the Service for which the Customer has engaged.

Our websites may contain links to other websites and the information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices.

Customers of our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals (also referred to as “data subjects”) with whom our Customers interact. If you are an individual who interacts with a Customer using our Services (e.g. an employee or other entity or person), you should contact that Customer for assistance with any requests or questions relating to your personal information.

We collect information under the direction of our Customers, and have no direct relationship with individuals whose personal information we process in connection with our Customer’s use of our Services. If you are an individual who interacts with a Customer using our Services (e.g. an employee or other entity or person) and would either like to amend your contact information or no longer wish to be contacted by one of our Customers that use our Services, please contact the Customer that you interact with directly.

We may transfer personal information to companies that help us provide our Services. Transfers to subsequent third parties for these purposes are governed by the Customer Agreement.

Information That You Provide To Us

Account and Registration Information:

We ask for and may collect personal information about you such as your name, address, phone number, email address, and payment details, as well as certain related information like your organisation name and website name, when you register for an account to access or utilise one or more of our Services (an “Account”). We also ask for and collect personal information such as an email address and a name or alias from any individual that a Customer authorises to log into and utilise our Services in connection with the Customer Account.

If you sign-up for a free trial Account, you are not required to enter your payment details unless and until you decide to continue with a paid subscription to our Services. A third-party intermediary is used to manage payment processing. This intermediary is not permitted to store, retain, or use your billing information for any purpose except for payment processing on our behalf.

We refer to any information described above as “Account Information” for the purposes of this Policy. By voluntarily providing us with Account Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

Other Submissions:

We ask for and may collect personal information from you when you submit web forms on the SafetyToolbox Website or as you use interactive features of SafetyToolbox Online, including, participation in surveys, promotions, requesting customer support, or otherwise communicating with us.

Information That We Collect From You on our Websites

Cookies and Other Tracking Technologies:

We and our authorised partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilise to access our Websites, and other information regarding your interactions with our Websites. For detailed information about the use of cookies in the Websites, please read and review our Cookie Policy found (here).

Web beacons, tags and scripts may be used on the SafetyToolbox Website, SafetyToolbox Online or in email or other electronic communications we send to you. These assist us in delivering cookies, counting visits to the SafetyToolbox Website, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.

We use Local Storage Objects (“LSOs”) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs.

Logs:

As is true with most websites and services delivered over the internet, we gather certain information and store it in log files when you interact with the SafetyToolbox Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve the SafetyToolbox Website and Services. In such a case, we would treat the combined information in accordance with this Policy.

Analytics:

We collect analytics information when you use the SafetyToolbox Website or SafetyToolbox Online to help us improve them. We may also share anonymous data about your actions on the SafetyToolbox Website or SafetyToolbox Online with third-party service providers of analytics services.

How We Use Information That We Collect

General Uses:

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to:

1. provide, operate, maintain, improve, and promote the Services;
2. enable you to access and use the Services;
3. process and complete transactions, and send you related information, including purchase confirmations and invoices;
4. send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
5. send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, and events; and provide other news or information about us and our partners. You can opt-out of receiving marketing communications from us by contacting us at support@safetytoolbox.co.uk or following the unsubscribe instructions included in our marketing communications (NOTE: SafetyToolbox Ltd is not responsible for communications made between our Customers and their Authorised Users. Queries including requests to unsubscribe from these communications should be directed to the Customer the individaul interacts with directly);
6. monitor and analyse trends, usage, and activities in connection with the SafetyToolbox Website and Services;
7. investigate and prevent fraudulent transactions, unauthorised access to the Services, and other illegal activities;
8. personalise the SafetyToolbox Website, SafetyToolbox Online and Services, including by providing features that match your preferences; and
9. for other purposes for which we obtain your consent.

Legal Basis for Processing:

Our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where:

1. we have your consent to do so,
2. where we need the personal information to perform a contract with you (e.g. to deliver the SafetyToolbox Services you have requested), or
3. where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).

In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided further below in Contact Us.

Identifying The Data Controller And Processor

Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, The Customer is the controller of Customer Data. In general, SafetyToolbox is the processor of Customer Data and the controller of other information.

Sharing Of Information Collected

Third-Party Service Providers:

We share information, including personal information, with the third-party service providers that we use to provide hosting for and maintenance of the SafetyToolbox Website and SafetyToolbox Online, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Customer Agreement, or as otherwise required by law.

Testimonials:

From time to time, we may post testimonials on the Websites that may contain personal information. We obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at support@safetytoolbox.co.uk.

With Your Consent:

We may share personal information with third parties when we have your consent to do so.

International Transfer Of Information Collected

SafetyToolbox Ltd is a UK based company. Wherever possible we store personal information about Website Visitors and Customers within the European Economic Area (the “EEA”). We may also transfer your personal information to our third party subprocessors as detailed here, who may be located in a different country to you. Such countries may have laws which are different, and potentially not as protective, as the laws of your own country.

Communications Preferences

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails or you may send a request to support@safetytoolbox.co.uk.

(NOTE: SafetyToolbox Ltd is not responsible for communications made between our Customers and their Authorised Users. Queries including requests to unsubscribe from these communications should be directed to the Customer the individaul interacts with directly)

How Long We Retain Your Personal Information

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

For personal information that we process on behalf of our Customers, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

Your Privacy Rights

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at support@safetytoolbox.co.uk. Customers of our Services may update or change their Account Information by editing their profile or organisation record or by contacting support@safetytoolbox.co.uk for more detailed instructions. To make a request to have personal information maintained by us returned to you or removed, please email support@safetytoolbox.co.uk. Requests to access, change, or remove your information will be handled within thirty (30) days.

An individual who seeks access to, or who seeks to correct or, amend inaccuracies in, or delete personal information stored or processed by us on behalf of a Customer should direct his/her query to the Customer (the data controller). Upon receipt of a request from one of our Customers for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our Customers for as long as needed to provide the Services to our Customers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are a Customer or otherwise provide us with personal information in connection with your use of our Websites or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@safetytoolbox.co.uk.

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact The Customer for additional access and assistance.

If you would like to exercise such rights, please contact us at the contact details in Contact Us below. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. A list of contact details for the EU data protection authorities is available here.

Age Limitations

To the extent prohibited by applicable law, SafetyToolbox does not allow use of our Services and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will takes steps to delete such information.

Business Transactions

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, shares or assets, or with whom we merge.

Changes To This Policy

SafetyToolbox may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, SafetyToolbox will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.

Contact Us

If you have questions regarding this Policy or about SafetyToolbox's privacy practices, please contact us by email at support@safetytoolbox.co.uk